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Frequently Asked Questions

When you come to work at Confie, you’ll receive amazing benefits that include weekly pay and bonuses, private health insurance and preventative care, life insurance, dental insurance, the ability to work remotely or onsite in the financial heart of the city, excellent opportunities for career growth and more.

We are located in the financial heart of Tijuana, Zona Río, in close proximity to the city’s largest mall, major hotels, restaurants, commercial and financial businesses and health services.

Our Tijuana address is:

Blvd. Gral. Rodolfo Sánchez Taboada #9589-Int 201, Zona Urbana Río Tijuana, 22010, Tijuana, B.C.

Our CDMX address is:

Barranca del Muerto 341, San José Insurgentes, Benito Juárez, 03900 Ciudad de México, CDMX, Mexico

For employment at Confie, you should be fluent in English, have basic computer skills, and be at least 18 years old.

Add the following requirements to the list:

  • Call center experience
  • Live in Tijuana, Rosarito, or CDMX
  • Be bilingual (English and Spanish)

The requirements depend on whether you are applying as a local (Mexican) applicant or as a foreign applicant.

If you are from Mexico

To work at Confie, you’ll need:

If needed, we can guide applicants on how to obtain these documents.

  • Official identification (INE, driver’s license or Mexican passport)
  • Social Security Number
  • RFC
  • CURP
  • Proof of residency

If you are from outside Mexico (foreign applicants)

To work at Confie, you’ll need one of the following:

  • A legal work permit that allows you to work in Mexico
  • Double nationality in which one of the nationalities is Mexican, and you present yourself as a Mexican citizen
  • Permanent residency in Mexico

At Confie, we support work-life balance through flexible schedules and a great workplace environment. At this time, we only offer full-time positions, but we are working toward offering part-time opportunities in the future.

We work hard to respond within 24 hours. Our recruitment team will contact you during that time to follow up on your application, whether by phone call, WhatsApp message or email. We want you to feel supported and informed throughout every step of the process.

If you can’t reach us by phone, feel free to send us a message on our social media channels. We always strive to answer as soon as possible:

Facebook: @ConfieMX
Instagram: @ConfieMX
TikTok: @ConfieMX
YouTube: @ConfieMX
Whatsapp Tijuana: 663 100 5145
Whatsapp CDMX: 55 10329587

And don’t forget to follow us on all our social media platforms to stay updated with news, job opportunities and more!

Yes, walk-ins are welcome at Confie!

Yes, we will review your application if it’s been three or more months since your last day working with us.

At Confie, we support several processes for our clients through our contact centers, such as Customer Service, Order Processing and Sales. We also offer administrative positions in different areas of the company. You’ll receive all the necessary training before you start.

At Confie, office hours are 8:00 AM to 5:00 PM Monday through Friday.

No. You can apply as long as you have a legal work permit, permanent residency or double nationality with one being Mexican.

At Confie, our dress code is business casual. We value a balance between comfort and professionalism, so employees can feel at ease while maintaining a polished and respectful appearance that reflects our company culture.

Yes! Vacation days are cumulative, so the longer you work with us, the more paid time off you earn. In Mexico, employees receive 12 days of paid vacation after their first year of full-time employment, and the number increases gradually with each year of service, as established by federal labor law.

We have a wide variety of corporate-sponsored events and activities both internally and externally. There’s something for everyone who wants to get involved.

Our company culture is centered around ensuring our employees maintain a positive work-life balance while experiencing opportunities for career advancement and education. We practice ICARE values: Integrity, Commitment, Accountability, Respect, Excellence and Teamwork. Above all, you’ll find a caring, supportive family at Confie.