{"id":1841,"date":"2025-02-24T20:55:48","date_gmt":"2025-02-24T20:55:48","guid":{"rendered":"https:\/\/www.confiemx.com\/blog\/?p=1841"},"modified":"2025-02-21T20:56:26","modified_gmt":"2025-02-21T20:56:26","slug":"keep-energy-up-in-call-center","status":"publish","type":"post","link":"https:\/\/www.confiemx.com\/blog\/call-center\/keep-energy-up-in-call-center\/","title":{"rendered":"How to Keep Your Energy Up During Long Call Center Shifts\u00a0"},"content":{"rendered":"\n
Do you love your customer service job, but feel fatigued by the end of your shift? When you work as hard as you do to help your company\u2019s clients, you\u2019re bound to have moments when you\u2019re feeling overwhelmed. We\u2019ve got some insights into how to keep your energy up without sacrificing your physical and mental wellness.\u00a0\u00a0<\/p>\n\n\n\n
A call center job<\/a> can be a rewarding stepping stone to your ultimate goals, but it is important to learn how to manage stress, boredom and fatigue \u2013 in any career you choose. <\/p>\n\n\n\n According to the Mexican Institute of Social Security (IMSS), at least 75% of Mexican workers suffer from fatigue<\/a>. That affects both productivity and job satisfaction and without intervention, it can lead to burnout\u2014which requires far more effort to bounce back from than it does to prevent. Fending off call center burnout requires a combination of approaches, from preparation to self-care in between calls to winding down after a long and challenging shift. <\/p>\n\n\n\n What\u2019s your strategy for getting fired up for your day? First, make sure you\u2019ve had at least seven hours of restful sleep, and that you give yourself plenty of time to have a refreshing shower and nutritious breakfast. Even that healthy dose of caffeine<\/a> is important to fuel your engine. <\/p>\n\n\n\n Take the time to stretch, and consider walking to work<\/a> if you live close by. Exercise is a great way to signal your brain and body to wake up, and it prepares you to deal with long hours of customer care and problem-solving. <\/p>\n\n\n\n Self-care is key to success. If you don\u2019t look after yourself before, during, and after calls, you\u2019re more likely to crash and burn. Now that you\u2019ve started your day with a healthy, invigorating routine, you need to keep the momentum going with habits that will carry you through your shift. <\/p>\n\n\n\n Think about some of your most rewarding customer interactions. Were you actively and positively engaged in the conversation? Chances are, you were. Not only did you make that customer feel valued, but you probably felt pretty good, yourself. <\/p>\n\n\n\n Listening to a customer, empathizing with their challenges, and treating them as you would a respected friend benefits both of you and leaves you feeling uplifted at the end of a call. Here are some more tips: <\/p>\n\n\n\n Think of you and the customer as being on the same team. That will help you to maintain your enthusiasm throughout the call.\u00a0\u00a0<\/p>\n\n\n Sometimes, despite your best efforts, things don\u2019t go as well as you\u2019d like when you\u2019re handling customer issues. That\u2019s when you need to take a moment after the call and reset yourself. Take regular breaks. Perform some deep breathing exercises, get up and walk around, and stretch. Try a few office yoga<\/a> poses. Be sure to drink plenty of water, as hydration will help you maintain your energy levels and mental acuity. <\/p>\n\n\n\n Take a few minutes a few times each day to close your eyes and practice mindfulness<\/a>\u2014a proven means of reducing stress. Mindfulness refocuses your attention on the here and now while training yourself to set aside intrusive, negative thoughts. <\/p>\n\n\n\n These habits aren\u2019t just for following difficult calls. They\u2019re helpful anytime you feel you need a breather. And when you\u2019re ready for a longer break, refuel with a light meal or snack<\/a>. <\/p>\n\n\n\n When you get home, your time is your own but how you spend it will affect your well-being any hour of the day. Set aside time to do things you enjoy, and that help you relax. Hobbies are necessary for optimal mental health! <\/p>\n\n\n\n Eat a well-rounded meal, and get to bed in plenty of time for those 7 hours of sleep. Avoid screens for the half-hour before bedtime for the best rest, but consider reading a book or listening to low-key music to help you drift off. <\/p>\n\n\n\n Your overall well-being influences your ability to succeed and thrive at work<\/a> and in your free time. Here are some final tips that will empower you to live a balanced, energized lifestyle: <\/p>\n\n\n\n You deserve to treat yourself well, and in doing so, you\u2019ll be better prepared for your long call center shifts. <\/p>\n\n\n\n We hope these pointers improve your production and sense of accomplishment at your call center job. But if you\u2019re not a member of our Tijuana customer support team, you may not be exploring your full potential! Do you want a rewarding career with a company that values you as a person as well as an employee, offers excellent benefits, and encourages you to live an enriched and abundant life? Apply to Seguros Confie<\/a> today! <\/p>\n","protected":false},"excerpt":{"rendered":" Do you love your customer service job, but feel fatigued by the end of your shift? When you work as hard as you do to help your company\u2019s clients, you\u2019re bound to have moments when you\u2019re feeling overwhelmed. We\u2019ve got some insights into how to keep your energy up without sacrificing your physical and mental […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[11],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.confiemx.com\/blog\/wp-json\/wp\/v2\/posts\/1841"}],"collection":[{"href":"https:\/\/www.confiemx.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.confiemx.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.confiemx.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.confiemx.com\/blog\/wp-json\/wp\/v2\/comments?post=1841"}],"version-history":[{"count":5,"href":"https:\/\/www.confiemx.com\/blog\/wp-json\/wp\/v2\/posts\/1841\/revisions"}],"predecessor-version":[{"id":1853,"href":"https:\/\/www.confiemx.com\/blog\/wp-json\/wp\/v2\/posts\/1841\/revisions\/1853"}],"wp:attachment":[{"href":"https:\/\/www.confiemx.com\/blog\/wp-json\/wp\/v2\/media?parent=1841"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.confiemx.com\/blog\/wp-json\/wp\/v2\/categories?post=1841"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.confiemx.com\/blog\/wp-json\/wp\/v2\/tags?post=1841"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Fatigue\u2019s Impact on Productivity and Mental Health <\/h2>\n\n\n\n
How to Get Prepared for Your Call Center Shift <\/h2>\n\n\n\n
How to Take Care of Yourself Throughout Your Shift <\/h2>\n\n\n\n
Best Practices During Calls <\/h3>\n\n\n\n
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Essential Post-Call Rejuvenation: Taking Breaks <\/h3>\n\n\n\n
Unwinding After Your Shift <\/h3>\n\n\n\n
Ongoing Strategies for Maintaining Optimal Performance <\/h2>\n\n\n\n
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Join Seguros Confie Today and Learn How to Stay Energized While Providing Exceptional Service!\u00a0\u00a0<\/h2>\n\n\n\n